openRPA has KERNELBASE.dll error

[Nicolas3_vega2]

Hello great OpenRPA community I hope you are well, do you know how to solve the following error: Nombre de la aplicación con errores: OpenRPA.exe, versión: 1.4.57.12, marca de tiempo: 0xdff49a95
Nombre del módulo con errores: KERNELBASE.dll, versión: 10.0.17763.6775, marca de tiempo: 0x80a03a31
Código de excepción: 0xc000041d
Desplazamiento de errores: 0x0000000000041b39
Identificador del proceso con errores: 0x228c
Hora de inicio de la aplicación con errores: 0x01db93586b0f12d8
Ruta de acceso de la aplicación con errores: C:\Program Files\OpenRPA\OpenRPA.exe
Ruta de acceso del módulo con errores: C:\Windows\System32\KERNELBASE.dll
Identificador del informe: becbe85d-718c-4a54-8f23-d5413aaaac19
Nombre completo del paquete con errores:
Identificador de aplicación relativa del paquete con errores:

[Allan_Zimmermann]

Please see if this help, and if not, follow the guide on how to get a memory dump, den share it using googledrive, drop box or onedrive

Troubleshooting OpenRPA crash

If OpenRPA crashes with a window similar to this one [image] Then first open the Event Viewer and go to “Application” and look for the 2 error event logs [image] The first one, should hopefully contain a stack trace with the the error [image] This is good, you can copy’n’paste the entire text and post it here on the forum, that should in most cases tell me what is wrong and how to fix it. ( don’t post screenshots, I cannot help you then ) If however you don’t see this, but only a bucket …

[Nicolas3_vega2]

Thanks Allan for replying, apparently it was a synchronization error with the folder created in documents.