First installation - after starting OpenRPA, nothing happens

[RadoslawNowakowski]

Hello,

I installed OpenRPA and tried to run, but nothing happens. I noticed 3 warnings and 1 error in event viewer.

First warning:

Error:

Second warning:

Third warning

[Allan_Zimmermann]

I’m pretty sure all of those are unrealted to openrpa.
But there is a “bug” going around that makes openrpa crash on SOME windows 11 machines, related to python
on the download page there are 2 version of openrpa with different version of openrpa, please try the other one

Releases · open-rpa/openrpa

or, you can try to edit the config doing install and de-select “scripts” ( that is the one using python )

[RadoslawNowakowski]

I saw topic with a Python issue and tried this OpenRPA.py.3.11.4.msi but still nothing. I also tried previous versions - currently I have installed 1.4.56.

[RadoslawNowakowski]

I also tried installing for all users and for a specific user, but it doesn’t change anything.

[RadoslawNowakowski]

When I run it as admin, I get 1 warning:

[Allan_Zimmermann]

please run the installer and remove scripting support ( python )

if it still crashes doing launch, then please follow this guide on how to enable crash dumps, and then upload it to google drive so i can maybe see what it’s crashing ( this must be done with latest version of OpenRPA or the symbols will not match with my source code )

Troubleshooting OpenRPA crash

If OpenRPA crashes with a window similar to this one [image] Then first open the Event Viewer and go to “Application” and look for the 2 error event logs [image] The first one, should hopefully contain a stack trace with the the error [image] This is good, you can copy’n’paste the entire text and post it here on the forum, that should in most cases tell me what is wrong and how to fix it. ( don’t post screenshots, I cannot help you then ) If however you don’t see this, but only a bucket …

[Allan_Zimmermann]

just a FYI … I have added your user to the company at app.openiap.io and made you admin. In case you later need to share workflows with others.

[RadoslawNowakowski]

I used again the newest version and removed scripting support. Now it works, thanks.

[Allan_Zimmermann]

Looks like i need to create a version of OpenRPA with python scripting as a separate component. It’s the only thing that has been giving problems the last few years …
Thank you for the feedback, and glad you now has a solution.

[Allan_Zimmermann]

I have update the OpenRPA installer to not install scripts component by default.
This should avoid others to have the same issue ( unless the decided to install scripts and it’s incompatible )
I will see if i can extract the python part and make it a separate package at some point, so people who needs scripting but not python can get that