Robot not pickup in timely fashion

[krat]

Hi @Allan_Zimmermann ,
i am trying to run the process using kill if running any process , but it’s not stopping the running process and says no robot is available.

[krat]

@Allan_Zimmermann please reply , its really urgent. why it’s not working.

[Allan_Zimmermann]

you need to enable kill all in settings.json
but if you get an error saing no robot is running, you need to fix the robot so it’s connected to openflow

[krat]

I have enabled all the settings, but still, this error is coming “request timed out, no robot picked up the message in a timely fashion”. can you please suggest something.