Robot not pickup in timely fashion

Hi @Allan_Zimmermann ,
i am trying to run the process using kill if running any process , but it’s not stopping the running process and says no robot is available.

@Allan_Zimmermann please reply , its really urgent. why it’s not working.

you need to enable kill all in settings.json
but if you get an error saing no robot is running, you need to fix the robot so it’s connected to openflow

I have enabled all the settings, but still, this error is coming “request timed out, no robot picked up the message in a timely fashion”. can you please suggest something.

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