Record option not working

Subhadeep_Das · June 26, 2023, 7:37am

Hi,
Whenever I am using “Record” option in OpenRPA to record the steps to automate, the option doesn’t work and hangs my system. I tried uninstalling and reinstalling OpenRPA, still this issue persists.

Allan_Zimmermann · June 26, 2023, 9:30am

Are you doing it remotely ? Like using teamviewer/anydesk etc ?
Is it a VDI machine ?
What Operating system are you on ? What is the screen resolution and number of screens ?

Subhadeep_Das · June 26, 2023, 11:37am

Hi Allan,
Thanks for replying!
I am doing it in my local machine. I am using Windows 11. Please find my screen resolution below:

Allan_Zimmermann · June 26, 2023, 11:54am

As listed on Known Issues · open-rpa/openrpa Wiki · GitHub you must use 100% in scale

Subhadeep_Das · June 28, 2023, 5:24am

The recorder still hangs and no clicks work. I have to use Task manager to close OpenRPA, only then everything works as expected.

system · July 5, 2023, 5:24am

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