OpenRPA.RDService not working in SYSTEM service

[RLK]

Hello,

I am attempting to set up an HD Robot, and I have been following the steps outlined in the YouTube video of Allan. Unfortunately, the system service is not working properly and I have to be logged-in and manually start an RDService for it to run.

I am using the Local Administrator account instead of the AD Admintrator account in the server.

I would be grateful for any advice you may have on resolving this issue.

Thank you for your time.

Best Regards,
RT

[Allan_Zimmermann]

the JWT token gets encrypted using the user’s entropy.
So if you run the service in a console, you NEED to run openrpa.rdservice -auth to re-seed the token into settings.json or the windows service cannot read the token.

[RLK]

Hello Allan,

Thank you for promptly responding to my query.

I have conducted further investigations and I have discovered that the windows service is unable to read the token. I have checked the log and the settings.json on the program files.

[20:27:40.143][Error] OpenRPA.Interfaces.SocketException: Failed registering watch, id is null
   at OpenRPA.Net.WebSocketClient.<Watch>d__94.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
   at OpenRPA.RDService.Program.<WebSocketClient_OnOpen>d__19.MoveNext()

At this time, I would like to share with you my discoveries and the resulting error.
Please let me know if you have any insight which could help me to resolve this issue.

I highly value your input and thank you once again.

Best Regards,
RT

[Allan_Zimmermann]

It looks like openflow does not think your mongod is running in a replicaset ?
If you go to https://your-openflow/config does supports_watch say true or false ?
if false, can you please validate you are using a replicaset for mongodb ?

[RLK]

It worked! Thank you very much.
I’ve modified my docker-compose file according to your advice the replicaset and the supports_watch.