OpenRPA is keep Opening more Signin pages - EC2 hosted OpenIAP

OpenRPA
1

Hi,
I changed the default url to “wsurl”: “ws://13.204.XX.XX:3000/ws/v2”, I can see openRPA logs in and then keep disconnected then tries again continuedly.

Below is the sample log

[12:49:12.696][Information] Connected to ws://13.204.XX.XX/ws/v2
[12:49:11.695][Warning] Message fe8475a7-dd1c-4f6f-8f33-df08fea10ec7 (insertorupdateone) state timed out, retrying state:
[12:49:08.807][Error] RobotInstance.RobotInstance_WebSocketClient_OnOpen.tokenlogin: Gave up on db418f07-ef1e-46e2-a9e3-a11cde523649 signin
[12:49:08.806][Error] WebSocketClient.SendMessage: Not connected/signed in to OpenFlow
[12:49:08.805][Error] Gave up on db418f07-ef1e-46e2-a9e3-a11cde523649 signin not connected
[12:49:08.803][Warning] Message db418f07-ef1e-46e2-a9e3-a11cde523649 (signin) timed out, retrying
[12:49:06.933][Warning] Message ec48529a-e003-4441-89c2-4529d8e66879 (insertorupdateone) state timed out, retrying state:
[12:48:53.789][Error] Gave up on 8bd42618-4f6a-45bd-a6c5-d2014b354f89 signin
[12:48:53.787][Error] WebSocketClient.SendMessage: Not connected/signed in to OpenFlow
[12:48:53.786][Error] Gave up on 8bd42618-4f6a-45bd-a6c5-d2014b354f89 signin not connected
[12:48:53.778][Warning] Message 8bd42618-4f6a-45bd-a6c5-d2014b354f89 (signin) timed out, retrying
[12:48:50.260][Warning] Message ec48529a-e003-4441-89c2-4529d8e66879 (insertorupdateone) state timed out, retrying state:
[12:48:34.960][Error] RobotInstance.RobotInstance_WebSocketClient_OnOpen.tokenlogin: Gave up on 237fb8ac-0a49-4fdd-b455-833a26633eac signin
[12:48:34.959][Error] WebSocketClient.SendMessage: Not connected/signed in to OpenFlow
[12:48:34.957][Error] Gave up on 237fb8ac-0a49-4fdd-b455-833a26633eac signin not connected
[12:48:34.956][Warning] Message 237fb8ac-0a49-4fdd-b455-833a26633eac (signin) timed out, retrying
[12:48:19.945][Error] Gave up on 2aafd72c-e115-4ec8-9e76-a5ef106d0c7f signin
[12:48:19.943][Error] WebSocketClient.SendMessage: Not connected/signed in to OpenFlow
[12:48:19.941][Error] Gave up on 2aafd72c-e115-4ec8-9e76-a5ef106d0c7f signin not connected
[12:48:19.939][Warning] Message 2aafd72c-e115-4ec8-9e76-a5ef106d0c7f (signin) timed out, retrying
[12:48:00.815][Information] Connected to ws://13.204.XX.XX/ws/v2

On the server side also, I can see that the user logged in in Audit logs

2

Hey, we were just in a call, so you already know the answer, but for anyone else coming across this.

The issue here was, Traefik was removed from the Docker Compose file, and the robot was trying to connect directly to the API. That is not supported and will not work without heavy updates to the configuration.
The solution is to make sure you are always using one of the Docker Compose files we supply, and keep using either port 80 and 443, and always use proper DNS names to access the installation, so Traefik knows where to send the traffic to.

3

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