Hi there,
We are using OpenRPA to complete tasks in Chrome on a frequent schedule but have run into an issue where the chrome extension uninstalls after a seemingly incosistent number of runs.
Part of the process involves opening chrome on start then closing it when the work is complete. We implemented basic tracking to see if there was a pattern in how many times chrome opens before the extension uninstalls but it is random (i.e., uninstalled after 30, then another time after 70). It also seems like all other extensions get uninstalled at the same time, so it could just be that chrome is resetting.
Interested in whether anyone has seen this before or if you have any possible troubleshooting ideas.
Someone else mentioned this 6-12 months ago. I don’t know how it “ended”—if it got resolved or if they just decided to do something else. The person kept insisting that the OpenRPA extension uninstalled itself, and that is simply not possible. In that specific case, they were using custom Chrome profiles and were opening different profiles at the same time. Maybe that was a part of what made it unstable for them. So do you also have multiple Chrome profiles?
That was me, we still face this issue, but i am pretty sure it is not an OpenRPA issue. For us it is most likely a problem with how we update the edge browser on production machines. For us one of the solutions we work with is to auto install the extension when it is missing.
Thanks guys.
We don’t currently have any account logged into the browser so that will be the next thing we try.