Inconsistency in Visual Tracking for desktop applications, and selector can't find windows and elements

Hi Peeps,

Greetings!

I observed for running several times, when ticking the checkbox for Visual Tracking, not everytime the realtime tracking is functioning. for desktop applications, specifically Quickbooks Desktop, I wonder why?

Another observation, that’s confuses me, there’s this this Canopy windows application being used in US and Puerto Rico for project management, that’s having different behavior between Windows 11 Pro (my local VM) and Windows 2019 server, specifically nodes aren’t searchable in windows 2019 server, meaning get element activity is having a hard time finding elements, usually specific windows already open yet cannot be detected by the OpenRPA selector …

Hope you guys can help, massive thanks

This might be due to Windows 2019 server, a bit of a legacy already. It’s normally running in Windows 2025 Server.

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