I can't install palette in Node-RED


I using a-RED agent to schedule an OpenPA project, but I am unable to install palette in Node-RED because of a lost connection to the server. Please help me resolve this issue.

How long did you wait from creating the Node-RED until you decided to try and install something from the palette? Also, I see you changed the SLUG… Did you change the slug AFTER you started it? In that case, you need to stop it and then restart it.

I deleted the old Agent and created a new Node-RED Agent, I did not change any settings, including changing SLUG. Then I performed the “Open in web” action and immediately after installed a palette but it still didn’t work and encountered a server connection error.

maybe the package you installed is not supported
what package did you install ?

hmmm, seems there is a bigger problem here …
I just tested installing a random package, that i KNOW should work, and the same happens to me …

Found the issue. Node-RED is using more RAM than it used to, so 150MB is not enough when NPM is also running. I bumped up the RAM to 225MB, and now I can install packages again.

Thank you for reporting this, and sorry it took me so long to see what the issue was.

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I am using the free tier, so now do I have to use the paid tier to install the palette on Node-RED? I don’t have the budget to purchase the basic package, so what should I do?

No, no … just try again, the next time you start an agent it will have more ram. If you have one running just stop it and start it again

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