Error Get Element

[Alba]

Hi all,

We have a problem with a “get element”, when we program the element run correctly and recognize the element. But when it is executed it works randomly, the get element is the following

[
{
“filename”: “%windir%\Explorer.EXE”,
“processname”: “explorer”,
“arguments”: “”,
“Selector”: “Windows”,
“search_descendants”: “True”,
“mouse_over_search”: “False”
},
{
“ClassName”: “Shell_TrayWnd”,
“ControlType”: “Pane”,
“FrameworkId”: “Win32”
},
{
“Name”: “Connecting”,
“ControlType”: “Button”,
“AutomationId”: “Item*”,
“FrameworkId”: “Win32”
}
]

In this we are looking for a vpn icon in the bottom bar of windows when it is in the connecting state.

How can i fix this ramdom error?

Thanks for all
Alba

[yashshah]

@Alba

are looking for a vpn

Try to run openrpa using admin some applications(like VPN) have higher lvl permission. and openrpa might not have that lvl of permission

[yashshah]

Please make sure the clear cache parameter is true in get element activity

[Alba]

Thanks for your quickly response, we put the clearcache parameter to true and continue with the same error.

[yashshah]

possible to send screenshot of where you want to click?also can you try set “search_descendants” to “False” in selector

[Alba]

Thanks, we change the “search_descendants” but continues without found the icon.

Attached you can found the screenshot with the icon we can try found.

Thanks a lot for all

[Alba]

In addition, when we try to select again the result selector is the same as the one i pasted here, but it works.